"Their service is outstanding" Beverly Walsh - Purser - Mogambo (73.5m)


The Ibiza Delivers Yacht & Villa Provisioning Service is the island's only specialist provisioning service. Ibiza Delivers can provide everything you need to re-stock the galley, larder, interior, bar and cellar. We pride ourselves on both the quality of our produce and our exceptional levels of customer service, ensuring that we are the first choice in partner for Chefs, Housekeepers, Chief Stewardess’ and Captains.

We offer both an Onshore provisioning service in one of our refrigerated trucks to any house, jetty or marina on the island or an Offshore provisioning service using our Hunton 1005 RIB. The RIB has a 700L fridge locker which enables us to transport fresh produce in temperature controlled conditions from warehouse to the yacht anchored offshore.

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THE ID WAY


Ibiza Delivers is now in its 8th year and is very proud to be known as the leading provisioning service in the Balearics. ID is the only specialist provisioning service provisioning to yachts in Ibiza and Formentera and we focus 100% on sourcing and delivering the finest quality provisions and do not offer other yacht services.

We are a team of experienced and passionate professionals who pride ourselves on our high levels of customer service and who enjoy developing a long-term relationship with the crew or household, ensuring that Ibiza Delivers becomes your trusted provisioning partner on Ibiza.


Operations


We deliver onshore, 7 days a week in one of our refrigerated trucks to any marina, jetty, villa or residence on the island. We deliver offshore using our Hunton 1005 RIB. The RIB has a 700L fridge locker which allows us to transport fresh produce in temperature controlled conditions from warehouse to the yacht anchored offshore.

Orders are processed at 6am to ensure we can source and deliver the freshest and highest quality produce daily and on time. We pay special attention to the storage and transport of your produce; our fleet consists of both refrigerated and temperate vans and our warehouse has industrial fridges for each food type.

Supply Chain


Whether you are fulfilling the food & beverage needs of the owner, a charter, villa rental or the crew, we have the knowledge, expertise and resources to provide you with the best quality produce.

From Organic, Halal, the freshest fish to miniature vegetables and micro cress we have the most developed supply chain on Ibiza using a well-established network of local partners, suppliers and wholesalers, ensuring we can deliver quality produce with rapid response times.

We also import goods and are able to source any item you require from anywhere in the World, from specialist ingredients to kitchen appliances using our courier network to ensure swift delivery.


BILLING


We are acutely aware of the importance of accurate and timely billing. We have a team of finance professionals who work on your invoices from the moment the order has been delivered.

We can tailor our provisioning to your budget ensuring that you receive an invoice which is line with budget. We will send you your invoice within 48 hours of delivery and ask that you review in detail to ensure that we have accurately processed everything. .

We take payment in cash, by transfer or by card and ask that all invoices are settled within 7 days of receipt.

COMMUNICATIONS


Our team is made up of individuals with both chef and industry experience which gives us an intimate understanding of the excellent quality and high level of service you and your clients expect.
An Account Manager is assigned to every yacht or residence we work with, building a personal relationship with the key crew and staff members, enabling the creation of a long-term and valued relationship.

Aware of the pressures involved we try to work as flexibly and efficiently as possible to fulfil all of your demands. We feedback any availability issues in real time so substitutions can be agreed ahead of time and we are available to receive emails or phone calls throughout the day and evening for top up orders or emergency supplies.

We will accept orders by email, phone, SMS or WhatsApp.

CREW PROVISIONS


We know how important it is to keep the crew well fed and content, ensuring that they are prepared for the demanding work that is asked of them. We also understand that different yachts have varying policies towards the quality of produce and budget for crew provisions.

For any crew provision orders, the Account Manager will discuss quality and budget with you to ensure that we then source goods which are in line with the yacht’s policy and budget.


THE ID ONSHORE PROVISIONING SERVICE - YACHTS


We will deliver to any jetty or marina on the island in one of our refrigerated trucks. We have satellite coordinates all of the jetties around the island which are suitable for a tender and can assist you in identifying the most suitable.

The Account Manager will be present with each delivery ensuring you are able to get to know them personally which we believe is an important part of developing a trusted relationship.

THE ID ONSHORE PROVISIONING SERVICE - VILLAS


We will deliver to any location on the island in one of our refrigerated trucks. Your Account Manager will be present with every delivery to ensure that you are satisfied with each order as well as allow you to put a name to the face as we believe building a personable relationship is important to developing a trusted partnership.

The Account Manager will work closely with the Chef and Housekeeper ensuring constant communication throughout the order process. We will work with the household to understand the specific nuances the house owner & villa guests may have to ensure that we source and provision the precise goods which are requested.


THE IBIZA DELIVERS OFFSHORE PROVISIONING SERVICE


The ultimate in first class yacht provisioning, the ID Offshore provisioning service will ensure we can meet all of your needs even when the yacht is anchored offshore.

The ID RIB has been manufactured by world renowned British boat builders Hunton and custom designed specifically to be able to carry provisions in temperature controlled conditions. There is a 650L fridge locker built into the bow of the tender where fresh produce can be stored whilst in transit, as well as clip in marine cool boxes - ensuring all goods are delivered to the yacht in perfect condition.


CREW SUPPORT SERVICES


The ID tender can also be hired to support the crew with collection and delivery services. We provide:

- Laundry runs (collection, laundry and drop off)

- Crew Transfers (day and night)

- Rubbish Disposal (can take up to 25 bags in one go)







What our clients say about us


Mark Delstanche - Captain - MY YALLA (73m)


“ As a busy yacht, it is essential for us that we have excellent logistical support throughout our cruising season in order to provide the best service for the owners and their guests. We have been using Ibiza delivers for all of our provisioning needs for some years now and they have always provided a first rate service with top quality produce and punctual deliveries.

Their tender delivery service has proved to be invaluable whilst out at anchor for elongated periods and I would have no hesitation in recommending their services "

Michael Arthur - Head Chef - Villa Titanium


" The first time I used Ibiza delivers any fears I might have harboured were instantly quashed after their first delivery. They equalled or bettered the quality of the provisions that I was used to , often sourcing products from the UK that I couldn’t normally find.

After a successful first delivery which was substantial and complex they went from strength to strength. Josh was our ‘go to’ man day and night, going above and beyond on a daily basis. I genuinely can’t recommend Ibiza delivers highly enough for any size order."

Guenter - Head Chef
Ilona (73.69m)


"Ibiza Delivers are always very responsive, instant with information on products or changes. Their service is excellent - from quality of produce, food handling, timing and flexibility on delivery locations Ibiza Delivers always put more than 100 % effort into each delivery.

I can recommend Ibiza Delivers to anyone who loves working with professionals and loves cooking with quality produce.. I am looking very much forward going back to Ibiza knowing we have the Ibiza Delivers team on our side."

Rob Cartledge - Executive Chef
MY Mogambo (74m)


"Ibiza Delivers are always very helpful, professional & on time. Their service is outstanding - I've been using Ibiza Delivers for the past 3 years running and wouldn't even think about using anyone else on the island.

I've always been able to contact them 24/7 with no hassles and they've also been excellent with providing both high end as well as crew supplies at any time of the day. I'm happy to return to Ibiza knowing that the ID team will be waiting with all the food and supplies that I need on board."

"Have Ibiza Delivers on Speed Dial"


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