ON THE RIGHT TRACK specializes in motivating and training organizations and associations with a unique expertise in efficiency and effectiveness within the administrative community. I am very confident that I can provide you with a realistic and informative session for your team, and make it fun at the same time.

I call it "Edutainment" (Education + Entertainment). I have a solid content core, but it is delivered in a relaxed and humourous style. I like to say that I am allergic to lecture and I will spend our time discussing the information in a very interactive environment. My experience has been that this allows everyone to picture themselves in each situation, and apply the information immediately because they completely understand the where, the why, and the how-to.

Because I have a philosophy about the high level of interaction I always involve the audience. I like to use humour, participation for everyone, and applicable situations and examples.

When you hire me you are getting a highly experienced speaker who has spoken in dozens of different countries and to literally tens of thousands of people. Some companies I have spoken to include: Bristol Myers, Sony, Mercedes Benz, The Canadian Olympic Association, The Bill & Melinda Gates Foundation and most of the Fortune 100 companies today.

I was inducted into the Canadian Speaking Hall of Fame in 2017 and earned my CSP (Certified Speaking Professional) in 2002. The CSP is the highest earned designation in the industry and the Hall of Fame speaks for itself. I am only one of two people worldwide who has earned their CSP, HoF and been awarded the peer recognition award, Spirit of CAPS.

I have eight books all focusing on workplace efficiency, and the ninth book is currently underway.

Insightful, humourous, educational, and even contagious ... words that are often used to describe Rhonda. A speaker with the uncanny ability to look at the normal and see something quite different.

Rhonda is a Professional Speaker, Trainer, Author, and Consultant based in Ottawa ON and Fort Myers FL (depending on the weather of course). Rhonda is a well recognized and respected speaker and trainer within the administrative community.

ON THE RIGHT TRACK is a training and consulting company that motivates and trains organizations with a unique specialization in efficiency and effectiveness. Rhonda is a "People Power" expert. We help professionals thrive in the workplace using proven tools and strategies.

For over 25 years Rhonda has been working with organizations worldwide. She is an award-winning speaker and consultant respected for her solutions-based approach.

Your programs will be custom designed and presented to meet your needs and comes with a full guarantee. Should you find yourself not satisfied with the program offered by ON THE RIGHT TRACK, please speak to Rhonda immediately. She will ensure you are happy or you will receive your money back.

Prices for workshops:
* $3500 + travel for up to 2.5 hours
* If 2+ workshops are booked, price is $3000 each
* Full-colour workbooks for all attendees
* One full year of email coaching is included for all attendees
* Subscription to weekly newsletter filled with tips, solutions, and ideas for all attendees
* Free four-part video series for all attendees
* Customization of workshops

Author and management expert Ken Blanchard said, “The key to successful leadership today is influence, not authority.” As a strategic business partner, EAs are expected to make authoritative decisions and act as an influential leader both on behalf of their executive and the organization. By developing skills to professionally engage with executives throughout a business, EAs can increase their influence and be a voice to be heard and respected. This session is designed to improve the leadership capabilities and performance of high potential executive assistants.

* Unlock your potential and step into your role as a strategic business partner
* The 15 vital interpersonal skills required to influencing others
* Impact and influence all conversations you have (without manipulation)
* Develop the credibility you need to get things done
* Develop a winning combination of diplomacy and professionalism
* Project a “take-charge” image that wins respect and recognition
* Increase your effectiveness, productivity, and satisfaction!

Having difficult conversations isn’t fun for anyone. Telling someone they don’t smell nice, saying no to a client, or having to deal with a challenging situation is something that no one looks forward to doing. We feel anxious and uncomfortable.

Yet, our roles often demand that we know how, and are willing to professionally deal with uncomfortable situations. We need to be effective and build trust and respect, without damaging relationships along the way.

This workshop will show you what you need to know to handle those difficult times. Have those conversations professionally and respectfully.

- 10 tips for handling difficult conversations
- Giving negative feedback
- Handling your emotions (and the emotions of the other person)
- A step-by-step model to follow to make it easy

I get it; you're good at what you do - but are you remarkable? Do you really stand out as "one of the best"? And if you've been doing your job for a while now, how do you know if you are that good anymore? Are you relying on your own self-taught skills to make you remarkable? Think about all that has changed in just the last five years alone!

* Self-assessment to see how you really rank as an administrative professional in 2020
* 100+ secrets and tips to make you stand out at work
* Things to do - and things not to do (they've changed over the years, so don't assume you know them anymore)
* The top 10 attributes required to be remarkable

If you're new to the administrative profession this could save you years of figuring out what to do. If you've been in this profession for quite a while then you need to attend! The rules and expectations have changed. Avoid mediocrity and Make the Leap to Remarkable!

The Amazing Assistant
Dealing with Difficult People
Conflict Resolution
Minute Taking Made Easy
Time & Workload Management
Project Management for Non-Project Managers
Caring for Customers
Stress Strategies & Solutions
Presentation Skills
Effective Team Meetings
Communication Skills
How to Work with Anyone

Association of Administrative Assistants AAA
Association of Legal Administrators
Canadian Health Records Association
Canadian Olympic Association
Canadian Payroll Association
International Association of Administrative Assistants IAAP
PIPSC
Women in Rural Economic Development
Deloitte & Touche
Algonquin College
Carleton University
Durham College
George Brown College
Humber College
Keyano College
NAIT & SAIT
Ottawa Carleton District School Board
Queen's University
Schulick School of Business
Sprott School of Business
University of Ontario
University of Toronto
York University

Agriculture Canada & Agri Food Canada
Canada Customs & Revenue Agency
Canada Deposit Insurance
Canada Post
Canadian Blood Services
Canadian Forces Base Greenwood/Kingston/Petawawa
Canadian Mortgage and Housing Corporation
Canadian Forces Personal Support Agency (at all bases)
Citizenship & Immigration
City of Kitchener/Windsor/Ottawa/Toronto/
Waterloo/Nanaimo/Fort Frances/Sudbury++
Correctional Services of Canada
Department of National Defence
Department of Justice
Environment Canada
Health Canada
Military Family Resource Centre MFRC
Ministry of Community & Social Services
Ministry of Education
Ministry of Health and Long-Term Care
Ministry of Oceans and Fisheries
Office of the Auditor General
Ontario Ministry of Transportation

Compaq Computers
Locheed Martin
March Networks
Nortel Networks
Telesat Canada
Time iCR
Williams Communications Solutions
World Heart Corporation
Hershey Canada
Platex LMT
Proctor & Gamble
Beauticians Supply
CANEX
Fabricland
McChesney Lumber Division
St.Lawrence Chemical
Bell Canada
Care Canada
Children's Aid Society
Encana Corporation
Osler, Hoskin & Harcourt
Tridel Corporation
Baycrest Centre
Community Care Access Centre (multiple locations)
DuPont Pharmaceuticals
Ministry of Health and Long Term Care
Society of Obstetricians and Gynaecologists of Canada
Teva Neuro Science

Call: Rhonda 1-877-213-8608 x101
Email: Rhonda@on-the-right-track.com

www.on-the-right-track.com

Linked In: www.LinkedIn.com/in/rhondascharf
(Many online testimonials)

Rhonda Scharf, CSP, HoF
Certified Speaking Professional
Hall of Fame