ON THE RIGHT TRACK specializes in motivating and training organizations and associations with a unique expertise in efficiency and effectiveness. I am very confident that our team can provide you with a realistic and informative session for your team, and make it fun at the same time.

I call it "Edutainment" (Education + Entertainment). I have a solid content core, but it is delivered in a relaxed and humourous style. I like to say that we are allergic to lecture and we will spend our time discussing the information in a very interactive environment. My experience has been that this allows everyone to picture themselves in each situation, and apply the information immediately because they completely understand the where, the why, and the how-to.

Because I have a philosophy about the high level of interaction all our trainers always involve the audience. We use humour, participation for everyone, and applicable situations and examples.

When you hire the ON THE RIGHT TRACK team you are getting a highly experienced team who has spoken in dozens of different countries and to literally tens of thousands of people. We do a lot of (current) training with Municipal government including: The Region of Niagara, The City of Kitchener, The City of Waterloo, The Region of Peel, The City of Nanaimo, The City of Fredericton, The City of Moncton, The Region of Nanaimo, The Region of York as well as others internationally and virtually.

In 2017 I was inducted into the Canadian Speaking Hall of Fame and earned my CSP (Certified Speaking Professional) in 2002. The CSP is the highest earned designation in the industry and the Hall of Fame speaks for itself. I am only one of two people worldwide who has earned their CSP, HoF and been awarded the peer recognition award, Spirit of CAPS.

I have eight books all focusing on workplace efficiency, and the ninth book is currently underway.

Insightful, humourous, educational, and even contagious ... words that are often used to describe Rhonda. A speaker with the uncanny ability to look at the normal and see something quite different.

Rhonda is a Professional Speaker, Trainer, Author, and Consultant based in Ottawa ON and Fort Myers FL (depending on the weather of course). Rhonda is a well recognized and respected speaker and trainer within the administrative community.

ON THE RIGHT TRACK is a training and consulting company that motivates and trains organizations with a unique specialization in efficiency and effectiveness. Rhonda is a "People Power" expert. We help professionals thrive in the workplace using proven tools and strategies.

For over 25 years Rhonda has been working with organizations worldwide. She is an award-winning speaker and consultant respected for her solutions-based approach.

Your programs will be custom designed and presented to meet your needs and comes with a full guarantee. Should you find yourself not satisfied with the program offered by ON THE RIGHT TRACK, please speak to your trainer immediately. She will ensure you are happy or you will receive your money back.

Municipality prices for full-day workshops for Municipalities (confidential rates):
* $4000 + HST for each full-day workshop
* You are able to include two half-day programs at the same rate (delivered the same day)
* Travel IS included in that price
* Full-colour workbooks for all attendees (maximum 25 attendees)
* One full year of email coaching is included for all attendees
* Certificates for all attendees
* Customization of workshops

What would be the effect of using a screwdriver for a job that required hammer? Would you be able to achieve optimal results? No; and neither can your organization.

Many organizations suffer the effects of jumping into the how of problem-solving before starting with the why of solution-finding.

Effective problem solvers know that it takes tools - used strategically - to fix a problem the first time.

• brainstorm strategically
• plan effectively
• leverage the resources of time, money, energy, and influence
• monitoring and measuring effectively
• communicating for influence and collaboration
• how to define the problem
• how to build an effective action plan
• how to assess and access the required resources
• how to get 'buy-in'
• how to measure and monitor what matters
• how to communicate progress or problems effectively

* Strategic Orientation: Approach, Acumen, Continous Improvement
* Leading Effectively: Decision Making
* Achieving Results: Business Acumen,

Leaders who understand and apply the strategies of Core Motive:
• communicate more effectively
• build better quality relationships
• provoke better, faster results
• reduce conflict
• foster autonomy and empowerment
• promote increased collaboration
• shift mindsets

Primary Learning Objectives
• The five ‘dirty words’ that take away your power
• Two effective acronyms to modify negative behaviour
• Assertive body language that aligns with your power
• How to backwards delegate, assertively, effectively, and respectfully
• How to say ‘no’ - and when you should
This is a highly interactive session for leaders with healthy motives who need to effect positive change!
Core Competencies:
* Strategic Orientation: Political Acumen
Leading Effectively: Inspiring, Motivating, & Development
Connecting/Relationship Building: Inclusion & Respect, Communication
Achieving Results: Planning, Co-ordination, and Execution

Do you find that leading all people is not the same? What you say to some people is definitely NOT what they hear?! While others, could finish your sentences for you - like they ‘get you’?

Communication… it’s the root of all progress - and challenges!

In a world where leaders are continuously being asked to do more, with less, effective respectful, assertive and empowering communication has never been MORE necessary for collaboration and high performance.

A leader needs to start at the core… Core Motive. It’s the science behind why we do what we do.

Imagine if you could figure out why people do what they do. For leaders, that superpower will save precious time and energy finding the right solution for those you lead - while engaging them to use it - quickly and easily!

Wouldn't that take half the stress out of your day?

Never before has our communication and leadership effectiveness directly impacted our organization’s performance. We live in a world where time IS money – and results.

Communication must be seamless and succinct... the first time.

• How to leverage your Core Motive to improve your leadership
• How to build your Self Awareness
• How to assess your people’s Core Motive to improve communication and collaboration
• How to reduce conflict
• How to leverage Core Motive to nurture the best in your people to increase performance.

Communication must be seamless and succinct... the first time.

Core Motive is a psychometric that measures ‘why we do what we do’ and is the foundation of emotional intelligence (EQ). Your Core Motive is as intrinsic as the colour of your eyes. And you can learn your Core Motive – and others' – easily.
Leaders who understand and apply the strategies of Core Motive:
• communicate more effectively
• build better quality relationships
• provoke better, faster results
• reduce conflict
• foster autonomy and empowerment
• promote increased collaboration
• shift mindsets

Strategic Orientation: Strategic Approach, Innovation & Continous Improvement
Leading Effectively: Inspiring, Motivating, & Developing
Connection/Relationship Building: Collaboration, Inclusion & Respect, Communication
Achieving Results: Planning. Coordination, and Execution

In today’s complex business environment, communication is more important than ever. You may need to communicate a new idea to senior executives, influence your colleagues to support your proposal, or inspire your employees to take action. As a leader, you may also want to mentor others to communicate more effectively, and to enhance collaboration among diverse teams. In order to do this successfully, you – and all levels of your organization – need to be able to effectively communicate with diverse stakeholders to understand needs, influence direction, and achieve results.

* Understand how to communicate effectively with anyone in your organization
* Frame your message so that people feel connected to you
* Create trust in your message, and trust in YOU
* How to interact in one-on-one or group meetings
* Equip leaders with effective tools to bring out the best in their team members to achieve and exceed the organization's objectives

Strategic Orientation: Strategic Approach
Leading Effectively: Inspiring, Motivating, & Development
Connecting/Relationship Building: Collaboration and Partnerships, Inclusion & Respect, Communication
Achieving Results: Business Acumen, Planning, Co-ordination, and Execution

Meetings – are they a waste of time,
or do they help accomplish goals?

Teams need to meet regularly (if not frequently). Effective teams are essential to your success, and great leaders need to run effective team meetings. But not just “any” kind of meeting (those “check-box” meetings to say we had one), but meetings so the team can incorporate the best practices of effective team meetings, and ensure our governance is legal and ethical.

To effectively engage your team and lead them to high performance, both team leaders and members need to equip themselves with the right stills and tools. This program is designed to give you the tools you need to conduct team meetings, build team interaction, and improve team dynamics.

- Learn a simple three-step format for your meetings
- Proven practices to improve team communication
- Tips to planning and facilitating effective team meetings
- The Top 10 “Must Do’s” for your effective team meeting
- Rules your meeting must follow so your meeting doesn’t get off track
- The legalities required for your minutes – what your roles as Chair are and what you must do with your minutes
- Team decisions – which is best?
- Get your meeting scorecard. How does your meeting rate?

Strategic Orientation: Strategic Approach
Leading Effectively: Decision Making
Connecting/Relationship Building: Communication
Achieving Results: Business Acumen, Planning, Co-ordination, and Execution

Learn Communication Skills to Interact with Anyone!
• Impact and influence all your conversations
• Deliver effective feedback even in stressful situations
• Evaluate your own listening skills
• Unique strategies for handling difficult conversations and conflict
• Adjusting your communication style to achieve results
• 10 characteristics of an effective manager
• Motivating your team
• Avoiding both micromanagement and macro management

• Understanding your own management style and the strengths and weaknesses you bring (and how to fix them!)
• Learn how to prioritize effectively by understanding 4 key activity types
• Master the art of “stewardship” delegation to get things done on time and on target
• Learn what never to say during a disciplinary conversation—hint… it’s not what you think
• Discover language patterns to make disciplinary conversations easier
• Master the art of open-ended questions to gain cooperation

Becoming a manager might be a goal and a highlight in your career, but you know that comes with challenges. According to CareerBuilder.com almost 60% of managers aren’t given any skills to help them manage.
Being unprepared is not what you need.
You need skills to help you manage those difficult times, difficult situations, and difficult people. You need to know how to coach, how to motivate, and how to do your own job on top of everything else.
Good management skills will positively impact the productivity, performance, and morale of your team.
In this interactive two-day workshop, you will gain the skills you need to manage your team the right way, and at the right time. Loaded with practical tools and techniques designed to enhance your communication, delegation, and time management, as well as techniques to acquire the manager’s mindset and image, this powerful program gets results!

Core Competencies:
Strategic Orientation: Strategic Approach, Political Acumen
Leading Effectively: Inspiring, Motivating, & Development, Decision Making
Connecting/Relationship Building: Collaboration and Partnerships, Communication
Achieving Results: Planning, Co-ordination, and Execution

Any one of our trainers can deliver our workshops (so scheduling is easy).

Our team includes:

Rhonda Scharf, CSP, HoF
(Certified Speaking Professional, Hall of Fame)

Glynis Devine

Suzannah Baum

Glynis E. Devine boosts performance, increases engagement, and provokes influencers and leaders to shift mindsets! Glynis gives you tools and a strategy to have more; more time, more balance, more joy and more fun! And when you have more – so does your organization!

Her wit, charm, and story-telling style ignites professionals to influence and lead change, growth and engagement – with a purpose!

Her wisdom comes from 25 years as a top Senior Director in the cosmetics industry, having personally sold more than half a million dollars worth of lipstick – placing her in the top 5 of 30.000 sales professionals.

Suzannah works with people who want to position themselves as leaders by engaging in more compelling, impactful communications. Since 2005 she has worked with organizations and individuals in Canada, the US, and South America to create and deliver impactful communications that connect with their audiences, influence their behaviors, and get better results. Whether working with those who need to improve their performance in presentations, have more influence in their conversations, or pack a more powerful punch to their written communications, Suzannah’s tools and strategies ensure that they are expressing themselves in ways that are meaningful and relevant to their audience – and help them stand out as a leader every time.

Suzannah has been featured on Global TV News, Breakfast TV Montreal, CJAD radio, the Montreal Gazette, and Elle Canada, and is a contributing writer for the Huffington Post. She is a past President of the Canadian Association of Professional Speakers (Montreal Chapter) and a member of the Global Speakers Federation.

Association of Administrative Assistants AAA
Association of Legal Administrators
Canadian Health Records Association
Canadian Olympic Association
Canadian Payroll Association
International Association of Administrative Assistants IAAP
PIPSC
Women in Rural Economic Development
Deloitte & Touche
Algonquin College
Carleton University
Durham College
George Brown College
Humber College
Keyano College
NAIT & SAIT
Ottawa Carleton District School Board
Queen's University
Schulick School of Business
Sprott School of Business
University of Ontario
University of Toronto
York University

Agriculture Canada & Agri Food Canada
Canada Customs & Revenue Agency
Canada Deposit Insurance
Canada Post
Canadian Blood Services
Canadian Forces Base Greenwood/Kingston/Petawawa
Canadian Mortgage and Housing Corporation
Canadian Forces Personal Support Agency (at all bases)
Citizenship & Immigration
City of Barrie/Burlington/Fredericton/Mississauga/Moncton/Thunder Bay/Kitchener/Windsor/Ottawa/Toronto/
Waterloo/Nanaimo/Fort Frances/Sudbury++
Correctional Services of Canada
Department of National Defence
Department of Justice
Environment Canada
Health Canada
Military Family Resource Centre MFRC
Ministry of Community & Social Services
Ministry of Education
Ministry of Health and Long-Term Care
Ministry of Oceans and Fisheries
Office of the Auditor General
Ontario Ministry of Transportation

Region of Niagara
Region of Halton
Region of York
Locheed Martin
Telesat Canada
Time iCR
Williams Communications Solutions
World Heart Corporation
Hershey Canada
Platex LMT
Proctor & Gamble
Beauticians Supply
CANEX
Fabricland
McChesney Lumber Division
St.Lawrence Chemical
Bell Canada
Care Canada
Children's Aid Society
Encana Corporation
Osler, Hoskin & Harcourt
Tridel Corporation
Baycrest Centre
Community Care Access Centre (multiple locations)
DuPont Pharmaceuticals
Ministry of Health and Long Term Care
Society of Obstetricians and Gynaecologists of Canada
Teva Neuro Science

Call: Rhonda 1-877-213-8608 x101
Email: Rhonda@on-the-right-track.com

www.on-the-right-track.com

Linked In: www.LinkedIn.com/in/rhondascharf
(Many online testimonials)

Rhonda Scharf, CSP, HoF
Certified Speaking Professional
Hall of Fame