Association of Healthcare Administrative​ Professionals (copy)

Rhonda Scharf, CSP, HoF

Rhonda Scharf, CSP, HoF


ON THE RIGHT TRACK specializes in motivating and training organizations and associations with a unique expertise in efficiency and effectiveness within the administrative community. I am very confident that I can provide you with a realistic and informative session for your team, and make it fun at the same time.

I call it "Edutainment" (Education + Entertainment). I have a solid content core, but it is delivered in a relaxed and humourous style. I like to say that I am allergic to lecture and I will spend our time discussing the information in a very interactive environment. My experience has been that this allows everyone to picture themselves in each situation, and apply the information immediately because they completely understand the where, the why, and the how-to.

Because I have a philosophy about the high level of interaction I always involve the audience. I like to use humour, participation for everyone, and applicable situations and examples.


When you hire me you are getting a highly experienced speaker who has spoken in dozens of different countries and to literally tens of thousands of people. Some companies I have spoken to include: Bristol Myers, Sony, Mercedes Benz, The Canadian Olympic Association, The Bill & Melinda Gates Foundation and most of the Fortune 100 companies today.

As a former admin and nurse, I am familiar with the specific challenges your group faces. I also have worked for several state associations for healthcare administrative professionals as well.

I am the only active speaker in the world who has earned their CSP (Certified Speaking Professional), been inducted into the Speaking Hall of Fame, earned my Global Speaking Fellow (meaning I have a truly international business and not just North American), and awarded the Spirit of CAPS (Canadian Association of Professional Speakers.) I am one of the most decorated speakers in the world - which shows my ability to educate and entertain while on stage.

I have eight books all focusing on workplace efficiency, and the ninth book is currently underway.

Who is Rhonda Scharf?


Insightful, humourous, educational, and even contagious ... words that are often used to describe Rhonda. A speaker with the uncanny ability to look at the normal and see something quite different.

Rhonda is a Professional Speaker, Trainer, Author, and Consultant based in Ottawa ON and Fort Myers FL (depending on the weather of course). Rhonda is a well recognized and respected speaker and trainer within the administrative community.


Company Profile


ON THE RIGHT TRACK is a training and consulting company that motivates and trains organizations with a unique specialization in efficiency and effectiveness. Rhonda is a "People Power" expert. We help professionals thrive in the workplace using proven tools and strategies.

For over 25 years Rhonda has been working with organizations worldwide. She is an award-winning speaker and consultant respected for her solutions-based approach.

Rhonda Scharf


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Rhonda Scharf


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FEE SCHEDULE


Your programs will be custom designed and presented to meet your needs and comes with a full guarantee.

Admin Association prices for workshops:
* $3500 for up to one-hour keynote (Regular price is $7500)
* $3500 for up to two-hour workshop
* BEST DEAL: $5000 for full-day of Rhonda (multiple workshops, plus keynote - book me for the full day for one flat rate)
* Economy travel is not included (from Ottawa, ON or Fort Myers, FL depending on the season)
* One year of email coaching for all attendees included
* Customization of workshops
* No maximum attendance

Intro to Project Management for Admins


Face it, you didn’t study project management, yet you’re being asked to run small to medium-sized projects while you learn on your feet. Save yourself the frustration and mistakes of learning while you go by attending this program designed specifically for administrative professionals running projects as part of their job description



• What’s involved with project management from the admin perspective
• Understanding stakeholders, sponsors, leaders, and clients
• Managing the different phases of project management
• An easy-to-follow nine-step plan to ensure your project is a success
• Dangers to avoid and how to avoid them
• Key skills of project management: vision, direction, technique, analysis, and approach
• Managing “mission creep”
• Tips and tools for project management
• Interactive, educational, and fun! Project Management is the future of admin - jump on board today!

Minute Taking
Made Easy


This workshop is perfect for you if:


* The thought of taking minutes makes you sweat (the truth is most people get really nervous about taking minutes)
* You’ve only received minute taking examples from others (and you’re not sure that they are right)
* You’ve just been asked to start taking minutes or have been taking minutes and haven’t received any formal training (and want to make sure you’re doing it the right way)
* Too much time is spent stressing and second-guessing whether you’re taking minutes the right way (there is an easy formula that’s actually fun)


- What should be in minutes (and why) as well as what shouldn't be in minutes and why not
- How to avoid the "Bob said" and "Mary said" challenge
- What is current with taking minutes in 2020 (it is NOT the same as 1990) and why
- How to protect yourself and your company legally
- Learn about taking Live Minutes to save yourself hours of time

MTME Intro


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Building Healthy Partnerships


• Project professional credibility to build the reputation for you both
• Command authority and presence and represent the boss when s/he isn’t around
• Communicate with impact
• Plan, organize, and control your workload to ensure you both get done what needs to get done
• Build personal power

• Improve office teamwork and partnerships

Business Writing Tune Up


- How to create polished business documents
- Avoiding run-on sentences, comma splices, and transitions
- Watching the hot spots and how to avoid them
- Grammar refresh (honestly this won’t be painful!)
- Red flags to watch for (lie or lay, bi-weekly or semi-weekly)
- Easy memory tricks to help you (remember I before E except after C?)

Becoming an Email Ninja


• Creating compelling, reader-focused emails
• Managing your email system effectively and efficiently
• Defining common email mistakes (and tricks to avoid them)
• Tips to ensure your email doesn’t get deleted
• Strategies to keep your email brief without leaving out critical information
You’ll find you spend less time creating, responding, and organizing your email. Your credibility and efficiency in the workplace will increase exponentially. You’ll almost be excited to tackle your inbox each day because you are an Email Ninja!

Make the Leap to Remarkable


- Self-assessment tool to see how you really rank as an admin professional in 2022
- 100+ secrets and tips to make you stand out at work
- What NOT to do at work! (they’ve changed over the years, so don’t assume you know them anymore)
- The top 10 attributes are required to be remarkable. How do you compare?
- What skills are needed in 202d and beyond? And what skills have become redundant?

Workshops:


* Advanced Minute Taking
* Building Professional Influence
* Confrontation Skills
* Dealing with Difficult People
* Dealing with Office Gossip
* Effective Virtual Meetings
* Emotional Intelligence for the Team/Admin
* Having Difficult Conversations
* How to Communicate with Anyone
* Introduction to Minute Taking
* Leadership for Admins
* Listening Skills
* Managing Interruptions
* Negotiation Skills for Admins
* Preventing Procrastination
* Intro to Project Management
* Project Management 201
* Stress & Anxiety in Times of Crises
* Time & Workload Management
* Working Virtually

Other Topics Include:


Don't hesitate to Mix and Match! Build your event with multiple workshops and keynotes from Rhonda

Keynotes:


* Sometimes You're the Windshield - Sometimes You're the Bug
* Alexa is Stealing Your Job - The Future of Admin
* Charisma, Credibility, and Confidence: The 1-2-3 Plan to Success
* Maximizing Your Inner Super Hero
* I Can't Get No Satisfaction
* The Road to Success is Always Under Construction

Partial Client List


Association of Administrative Assistants AAA
Association of Legal Administrators
Canadian Health Records Association
Canadian Olympic Association
Canadian Payroll Association
International Association of Administrative Assistants IAAP
PIPSC
Women in Rural Economic Development
Deloitte & Touche
Algonquin College
Carleton University
Durham College
George Brown College
Humber College
Keyano College
NAIT & SAIT
Ottawa Carleton District School Board
Queen's University
Schulick School of Business
Sprott School of Business
University of Ontario
University of Toronto
York University






Agriculture Canada & Agri Food Canada
Canada Customs & Revenue Agency
Canada Deposit Insurance
Canada Post
Canadian Blood Services
Canadian Forces Base Greenwood/Kingston/Petawawa
Canadian Mortgage and Housing Corporation
Canadian Forces Personal Support Agency (at all bases)
Citizenship & Immigration
City of Kitchener/Windsor/Ottawa/Toronto/
Waterloo/Nanaimo/Fort Frances/Sudbury++
Correctional Services of Canada
Department of National Defence
Department of Justice
Environment Canada
Health Canada
Military Family Resource Centre MFRC
Ministry of Community & Social Services
Ministry of Education
Ministry of Health and Long-Term Care
Ministry of Oceans and Fisheries
Office of the Auditor General
Ontario Ministry of Transportation


Compaq Computers
Locheed Martin
March Networks
Nortel Networks
Telesat Canada
Time iCR
Williams Communications Solutions
World Heart Corporation
Hershey Canada
Platex LMT
Proctor & Gamble
Beauticians Supply
CANEX
Fabricland
McChesney Lumber Division
St.Lawrence Chemical
Bell Canada
Care Canada
Children's Aid Society
Encana Corporation
Osler, Hoskin & Harcourt
Tridel Corporation
Baycrest Centre
Community Care Access Centre (multiple locations)
DuPont Pharmaceuticals
Ministry of Health and Long Term Care
Society of Obstetricians and Gynaecologists of Canada
Teva Neuro Science

READY TO FIND OUT MORE?


Call: Rhonda 1-877-213-8608 x101
Email: Rhonda@on-the-right-track.com

www.on-the-right-track.com

Linked In: www.LinkedIn.com/in/rhondascharf
(Many online testimonials)

Rhonda Scharf, CSP, HoF
Certified Speaking Professional
Hall of Fame



Thank you